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AN IMPORTANT UPDATE ON COVID-19

 

Valued Customers & Partners:

As the emergence of the Coronavirus (COVID-19) outbreak evolves, First Equity Mortgage continues to closely monitor developments and is prepared to respond as needed. Our highest priority is protecting the health and safety of our employees while ensuring our continued ability to serve our customers. While we are certainly mindful of the current situation, we are open for business to help you with your real estate transactions.

 

For First Equity Mortgage customers attending closings or appointments at a Drees facility, we want to make you aware that we have enhanced our office cleaning procedures. Some of the preventative measures our offices are completing to prepare for your closing include but are not limited to:

  • Limiting attendance in closings to only necessary individuals for the transaction.
     
  • Increasing professional cleanings of our Drees corporate offices and model homes.
     
  • Implementing a safe greeting policy. No handshakes please. In this circumstance, a wave, nod, bow or smile is more appropriate.
     
  • Having hand soap or sanitizer readily available in all closing rooms and restrooms.
     
  • Washing our hands before and after each closing or interaction with a customer.
     
  • Disinfecting all closing room tables and chairs after each closing.
     
  • Removing bulk pen storage from closing rooms and instead are giving each customer a new pen prior to signing.
     
  • All our team members are monitoring their health. If an employee or a household member is experiencing COVID-19 symptoms, the First Equity team member is asked to stay at home. We kindly ask that if you or your household members are feeling ill, or if you have recently traveled internationally, please alert us so that we can reschedule a closing or appointment for a future date.
     

As news of the virus continues to evolve, we will alter our efforts accordingly.

Thank you for your understanding at this time!

 

 

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NMLS #21157    |     FAIR LENDER     |     FAIR HOUSING    |  DREES HOMES    |  CAREERS

www.nmlsconsumeraccess.org

TEXAS RESIDENTS: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS SHOULD SEND A COMPLETED COMPLAINT FORM TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING (SML): 2601 N. LAMAR BLVD., SUITE 201, AUSTIN, TEXAS 78705; TEL: 1-877-276-5550. INFORMATION AND FORMS ARE AVAILABLE ON SML'S WEBSITE: SML.TEXAS.GOV.

 

First Equity Mortgage, Inc. is an Equal Housing Lender. All rights reserved. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.

211 Grandview Drive, Fort Mitchell, KY 41017

800-766-8862    |    513-891-8862    |   firstequitymortgage@dreeshomes.com 

NMLS #21157    |     FAIR LENDER     |     FAIR HOUSING    |  DREES HOMES    |  CAREERS

www.nmlsconsumeraccess.org

TEXAS RESIDENTS: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS SHOULD SEND A COMPLETED COMPLAINT FORM TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING (SML): 2601 N. LAMAR BLVD., SUITE 201, AUSTIN, TEXAS 78705; TEL: 1-877-276-5550. INFORMATION AND FORMS ARE AVAILABLE ON SML'S WEBSITE: SML.TEXAS.GOV.

 

First Equity Mortgage, Inc. is an Equal Housing Lender. All rights reserved. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.